FREQUENTLY ASKED QUESTIONS
WE KNOW YOU'VE GOT QUESTIONS.
If you can’t find an answer below, contact a Legacy Builder now.
Because we care. Our entire team’s focus is service. We’re here for you every step of the way in creating your dream ring. But if you think that comes with a high price tag, you’re mistaken: we guarantee the best price in the industry for your rings.
Your ring(s) will be completed in approximately 12-14 weeks from the start of production.
No, you can order as little as just one ring.
Fill out THIS form and a Legacy Builder will contact you within 24 hours.
We make every effort to ensure that only the finest craftsmanship and quality went into your ring. Therefore we guarantee your ring to be free from manufacturing defects in workmanship and any such defects discovered will be repaired at no charge. Damage from normal wear & tear is not covered.
Pricing depends on the materials used, the amount of rings ordered, and the style. However, we guarantee the best price in the industry.
Our Legacy Builders understand every customer has a budget, we work with you to design your perfect ring at a price that works for you.
Please reach out to your team/organization contact, they will have the most recent update from one of our Legacy Builders.
Absolutely! We can make your dream into a reality. We work with each customer to custom design exactly what they want (no templates, replicas, or stock images).
Clean your ring with a soft cloth and apply light pressure to polish and remove any debris.
Yes, we deliver anywhere in the world via express shipping.
We ship express shipping to anywhere in North America. This can take anywhere from 1-3 days but with current shipping backlogs a few more days may be needed.
Yes, we offer our Legacy Warranty that will cover your ring for any reason: loss, theft, damage, anything!
Yes, we offer a custom display case made from wood and glass that includes a custom plaque made just for you.
Please visit our REPAIR page and complete the form. A member of our service team will be in touch within 24 hours.
You can download our latest catalog HERE.
We always recommend going to a local professional jeweller to get sized, so your fit is correct and we suggest them using a wide ring sizer.
Yes, a Legacy Builder will help get you a free ring sizer so you and your team can find the right fit.
Fill out our contact form HERE
No, these are exclusive designs and the individual school or professional team own the trademarks. These cannot be duplicated.